MoradoShower

Quick and safe

Shipping & Delivery

Delivery Time

Normally, for orders before 5:00 pm (UTC+8), we will arrange the shipping the same day.

At MORADO®, we have distribution centers around the world to ensure that you receive your shipment as soon as possible.

Our biggest warehouses are in Europe and are normally fully stocked, so you can place your order with confidence. After you submit the order and the payment is successful, generally, we need 24 – 48 hours to process your order, please check your phone/email so that we can contact you in case of any issues and with shipping updates.
After delivery, we will submit the courier tracking number on the website and your email. You will receive the courier tracking number in about 72 hours, stepping on your tracking information.

Shipping Time

3-5 business days Ship to the UK(Postponement in case of holidays)

Standard Shipping:

    • Free shipping on orders over €50.
    • Below €50, a total of €13.99 is charged for shipping

Express Shipping

    • Free shipping on orders over €50.
    • Below €50, a total of €13.99 is charged for shipping

4-6 business days Ship to the EU(Postponement in case of holidays

Standard Shipping:

    • Free shipping on orders over €50.
    • Below €50, a total of €13.99 is charged for shipping

Express Shipping

    • Free shipping on orders over €50.
    • Below €50, a total of €13.99 is charged for shipping

Morado is responsible for the detection and prevention of fraud, misappropriations, and other irregularities to protect our customers.

Once our system detects a suspicious transaction we will have to ask for additional information for verification purposes whenever a customer places multiple orders before we process the orders.
For example, if we noticed that the shipping address is 200 miles away from the location where the order was placed. We will need our customers to provide us with the following:

  • Bank’s name
  • Name as it appears on the credit card
  • CVC number
  • The full Billing address and Zip Code
  • Full Shipping address

We will not process any orders once our customer is verified.

Package returned/lost and liability determination

The recipient is responsible for all losses if the postal address is wrong, resulting in the parcel not being recovered after delivery.
When arranging shipments for orders from EU countries, no additional taxes will be paid if the machine is shipped from our European warehouse. If the machine is shipped from our warehouse, we will adjust the declared price for you to reduce the tax amount. If a customer is unable or refuses to pay the local customs duty and the machine is returned, the customer will be responsible for the return shipping costs.
MORADO is responsible for losses caused by the courier company in transit.

Email

Supports@moradoshowers.com
(Assistenza clienti)
Sales@moradoshowers.com
(Cooperazione commerciale)